F.A.Q's

Placing an order with Niche Fragrance Store is simple and convenient. You have two options:

Online Order:

a. Select your desired product.

b. Add the product to your cart.

c. Click "Check Out" to proceed.

d. Provide your details and review your order.

e. Once details are correct, click "Continue" for payment.

f. Choose your preferred payment method and click "Continue To Payment."

g. For online payments, enter your payment details and click "Complete Order."

Order by Phone:

Call our customer care team at +1-816-508-9200 to place your order.

Niche Fragrance Store accepts returns only for damaged, incorrectly delivered, or defective products. The item must be unused, undamaged, and in its original packaging with the product invoice.

We offer a 100% secure payment gateway. Payment options include Debit/Credit cards, Paypal, Netbanking, and Applepay.

Address changes are possible before dispatch. Email your updated address to dougrader@gmail.com or call +1-816-508-9200. Changes cannot be made once dispatched.

Order ID is the unique number generated when you place an order on our website.

Refunds will be transferred to the original payment method. It takes 5-7 business days for the refund to reflect in the customer's account.

Call our customer support at +1-816-508-9200 or log in to your Niche Fragrance Store account. Orders cannot be canceled once dispatched.

Orders are delivered within 5-7 working days. Track your order using your unique order/tracking ID.

Call or WhatsApp your concerns to +1-816-508-9200 to reach our customer support team.

No, you can proceed without creating an account and order.

Our 100% secure payment gateway through Cashfree ensures safe transactions with multiple payment options.

Efforts are made to minimize stockouts. For updates on out-of-stock items, call +1-816-508-9200.

Products are dispatched within 48-72 hours, and delivery takes place within 5-7 working days.

Log in to your Niche Fragrance Store account using your unique order/tracking ID. For additional information, contact our customer support at +1-816-508-9200.

Yes, you can order Decants to try 2ml, 5ml & 10 ml.

Contact our customer support at +1-816-508-9200 for personalized product recommendations based on your skin and hair concerns.

No, all products are cruelty-free and not tested on animals.

Niche Fragrance Store offers concern-specific, affordable, chemical-free, and eco-friendly products, catering to diverse skincare needs.

Report any damaged or defective product within 24 hours by calling +1-816-508-9200 or via WhatsApp at +1-816-508-9200.

Once placed, orders are delivered within 5-7 working days.